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Visualizing Alerts on Proqio

Alerts feature empowers you to efficiently monitor, review, and act upon alerts, ensuring you never miss critical updates that could impact your operations.

Why are alerts useful?

Utilize this feature to monitor and troubleshoot data flow anomalies, including delays, gaps in sensor data, or values exceeding threshold limits—enabling prompt action and maintaining overall system integrity.

Before You Begin

This guide is designed for project administrators, data managers, and field engineers responsible for monitoring and addressing sensor data interruptions in PROQIO. It explains how alerts can help detect when sensor data exceeds defined threshold limits, is missing, or fails to meet system validation criteria—enabling timely interventions and ensuring data reliability.

Overview

This article explains how to effectively monitor alerts in PROQIO using the Panel View and Alert Options. It covers two key alert types:

  1. Threshold Exceeded Alert – Get notified when data exceeds the predefined threshold limit.

  2. Data Reception Alert – Receive alerts when expected data is not received or there is a disruption in data flow.

This module ensures users stay informed and responsive to critical changes or issues in real time.

Alert Access Methods

How to Access:

  1. 🖥️ Panel View
    Access the Alerts section from the Panel View to monitor critical system notifications in real-time. This interface provides a quick summary of active, pending, and reviewed alerts.

  2. 🛠️ Alert Option in Monitoring
    Navigate to the Monitoring section in PROQIO to view and manage all alert configurations and logs in one centralized location.


Understanding Threshold Alerts 

  • A threshold alert is triggered when data crosses a set limit for a specific parameter. It helps monitor deviations from normal system behavior.
  • Threshold exceeded alerts are system-generated notifications that appear when incoming data surpasses a predefined limit set for a specific metric.
  • These alerts help detect anomalies, spikes, or performance issues in real time—ensuring timely action on critical metrics.
  • Email/SMS notifications are also triggered when these alerts occur, allowing users to stay informed even when not actively monitoring the system.

Viewing Threshold Alerts using Map Panel

 Step 1: Navigate to the Maps section and select the Alert button (alt text: Alert icon – bell                     symbol) on the right-hand panel. 

Step 2: In the Alerts window, use the Show All dropdown to filter alerts by status:

  • Pending
  • Under Review
  • Reviewed

Step 3: Select an alert entry to view its associated data visualization and determine required               actions. 

 Step 4: Use the Calendar Widget to filter alerts by timestamp.

Step 6: Search for alerts using an Instrument ID in the search bar for quick access 

 

 

 

📰 Viewing Threshold Alerts in the Monitoring Panel

 Step 1: Navigate to Monitoring > Alerts.

image-png-May-16-2025-09-23-38-0258-AM

Step 2: Select the Alerts tab to access the list of active and historical alerts. 

Step 3: Use the dropdown arrow next to an alert to expand its details.

Step 4: Select a parameter to display its data graph. 

Step 5: Review alert data in the visual chart. 

Step 6: Click the Expand button to enlarge the graph.

Step 7:  In the expanded view, use the timestamp picker to isolate and examine data for a                     specific time.

Understanding Data Reception Alerts

Data reception alerts are system-generated notifications that appear when sensor data is delayed or missing.

  • A black icon labeled “Elapsed Time Exceeded” indicates that a sensor has not transmitted data within its expected interval.
  • These alerts help identify and resolve gaps in critical data streams.

To view and filter these alerts:

Step 1: Go to Monitoring > Instruments.

Step 2: In the Data Reception column, look for the black alert icon (alt text: Elapsed Time                     Exceeded – black clock symbol).

Step 3: Click Filter to isolate sensors currently affected by data reception issues. 

  • Review each instrument’s alert status and initiate corrective actions as needed.

What to Do Next: Troubleshooting Tips

  • If an alert persists for over 2 hours and the instrument is active, open a support ticket with the sensor ID and timestamp.
  • Check sensor connectivity, power source, and network stability.
  • Use Monitoring > Logs to trace recent data reception events.