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Step 4.1: How to Establish an FTP Data Connection to Proqio

Follow these steps to successfully transmit data from your gateway to the Proqio platform.

Step 1: Create or Request FTP Credentials from Proqio

You have two options for setting up FTP credentials:

Option A: Self-Generate FTP Credentials in Proqio

If you have admin access to the Monitoring section in Proqio, you can create FTP credentials yourself:

  1. In the Monitoring section, click on Create a Connection and select FTP Server.

     2.   Enter a name, choose a username, and set a password for the FTP connection.


 

      3.   Click Create a Folder and give it a name.

      4.   After the folder is created, click the “info” icon to the right of the folder name. This will display your FTP credentials (host, username, password, and folder path).

Note: If your datalogger or gateway supports sending data to specific directories, you can create multiple folders under the same FTP connection to add different categories of instruments.

Option B: Request FTP Credentials from Proqio Support

If you are a new user or having any issues generating the FTP connection and credentials, you can contact Proqio Support to request FTP credentials. The team will create the connection for you and securely share the access details, as well provide further further clarification on how to create the FTP connection and generate credentials yourself.

Step 2: Configure Your Gateway

Set up your data logger or gateway to transmit data to the FTP server using the credentials provided by Proqio.
Ensure the gateway is configured to:

  • FTP

Step 3: Verify Data is Reaching the FTP Server

Use FileZilla or any FTP client software to confirm that your data is being correctly uploaded:

  1. Download and install FileZilla.
  2. Open FileZilla and enter your FTP credentials:
    • URL
    • Port
    • Username
    • Password
  3. Connect and check if your data files are visible in the FTP directory.

Step 4: Notify Proqio Support

Once you’ve verified that correct data is being successfully transmitted, inform Proqio support. They will proceed with the next step.

Step 5: Provide instrument details

In order to add the instruments on PROQIO we require instrument details like:

  • Instrument ID: To be displayed for each sensor. This can be changed after adding the instrument.
  • Original ID: Instrument ID in the source file, this is very critical, as the parser will identify each instrument based on this ID. The original ID cannot be changed after adding a instrument.
  • Installation Date
  • Longitude(X), Latitude(Y), Level(Z): This can be changed after adding the instrument to place instrument at the correct location on the map.
  • Calibration
  • Threshold Values

Step 6: Provide a Sample File for Parser Setup

Proqio will now create a data parser to read and process your files.
To do this, they need a sample data file, which you can:

  • Send directly to the support team, or
  • Confirm that it’s available in the FTP so they can retrieve it themselves

Once the parser is set up and tested, your data will begin flowing into the Proqio platform.